Services

Strategy

We help healthcare organizations develop strategies to reach their goals.

Healthcare organizations are complex and face constant change in a highly-regulated environment.  Whether you are part of a hospital, physician group, or health services company, operational success is reliant on having a strategic plan that provides guidance to leadership.  With many years of experience in strategic planning, M13 Management Partners is adept at helping organizations transform.

Our strategy development approach is built on both quantitative and qualitative data to uncover areas that require focus.  We work with clients in the following areas:

  • Strategic Planning
  • Competitive Analysis (Market Assessments)
  • Physician Needs Analysis
  • Community Health Needs Assessment

By leveraging our experience in organizational development, facilitation of discussions among key stakeholders allow the sharing of information, debate on priorities and the opportunity to build consensus for action.  Our data-driven planning process is designed to focus on key initiatives for long-term success.

Operations & Finance

We help physician practices put more money in the bank.

When businesses grow organically, the processes that worked in the beginning are usually no longer the best options for handling a higher volume of patients and paperwork.  Small changes can make a huge impact, and M13 Management Partners will help you target the opportunities for unlocking greater profitability.

We start by conducting a practice assessment for our clients, uncovering the data that will serve as the foundation for strategic changes.  Our analysis typically includes the following:

  • Examining administrative processes to uncover opportunities for increasing efficiency
  • Reviewing and re-negotiating payer contracts
  • Assessing staff and staffing practices to optimize talent management and properly plan for succession
  • Analyzing revenue cycle and billing procedures to improve cash flow
  • Assessing internal culture to bolster employee engagement, productivity, and retention

After thorough analysis of the data, we design meaningful solutions that align with your culture, priorities, and goals, and provide the on-site support needed for implementing changes.  By partnering with our clients, we are able to initiate changes at an appropriate pace and cadence for you team to drive lasting change that will transform your practice.

Bench Strength

We collaborate with healthcare consulting and service firms to serve as an extension of their teams.

With our unique experience in healthcare, M13 Management Partners has worked with healthcare services firms to deliver the following:

  • Complete strategic planning process including the facilitation of a board retreat for multiple rural hospitals on behalf of a hospital management firm.
  • Support the analysis and deliverables on various physician compensation fair market value analyses for multiple health systems on behalf of a consulting firm.
  • Development of a client services model for a healthcare IT start-up firm.
  • Analyze and quantified missed opportunities for telehealth services for a large health system on behalf of a consulting firm.
  • Project management of the technical aspects of EMR/PM migration including interface testing and validation of data for a managed service organization.
  • On-going management of key strategic accounts for a revenue cycle firm.
  • Lead the sale of services for various clients from initial customer contact to proposal writing/presentation and contracting.

M13 Management Partners understands the flexibility healthcare service firms require to best serve their clients and maintain their project margins.  Our expertise allows us to easily engage, complete deliverables, and then roll off projects.  Let M13 Management Partners serve as your bench strength to complete complex projects that require additional experienced resources.